Frequently Asked Questions
At Products Unlimited, we are a woman-owned medical equipment provider and small business supplier serving government agencies, healthcare facilities, and educational institutions nationwide. Our customers include hospitals, clinics, K–12 schools, and colleges who rely on us for dependable medical supplies, diagnostic and surgical equipment, simulation training products, and safety gear. Whether you need everyday nursing supplies or specialized medical equipment for simulation scenarios, we deliver quality products on time and in compliance with procurement regulations.
About Us
We carry a full range of products for healthcare and education, including nursing supplies, hospital furniture, diagnostic equipment, surgical instruments, medical simulation tools, safety equipment, and bulk disposable goods. We also source laboratory equipment, hospital equipment, and custom training kits for medical and nursing programs.
We primarily serve government agencies, hospitals, clinics, K–12 districts, and higher education institutions. We focus on business-to-business and institutional supply, not individual retail sales.
Yes. We are a registered government supplier with the necessary certifications and codes to meet all procurement standards.
We are a certified small business, woman-owned business, and HUB-certified supplier. These certifications allow us to meet eligibility requirements for a variety of state and federal procurement programs.
Yes. We hold multiple awarded contracts, including with Choice Partners Cooperative and the South Carolina State Fiscal Accountability Authority (SFAA) Division of Procurement Services. These contracts allow eligible entities to purchase directly from us at pre-approved pricing without a lengthy bid process.
Ordering & Quotes
You can request a quote over the phone or by emailing our sales team with your product list, quantities, and brand preferences. We handle everything from basic nursing supplies to specialized diagnostic or simulation equipment.
You can also set up an account on our ecommerce site and request quotes online. To have us set up your account, visit the customer application page.
Sales manager:
sraithel@products-unlimited.com
Yes. We accept purchase orders from approved institutional buyers.
Most orders have no minimum quantity, but some bulk items may be sold in manufacturer pack sizes.
Absolutely. We can source products from a wide network of manufacturers, including specific brands or models not shown online.
Yes. We provide competitive pricing for large-volume orders and long-term contracts.
Shipping & Delivery
We ship nationwide using standard, expedited, and freight options depending on order size and urgency.
Yes. We accept purchase orders from approved institutional buyers.
Most standard orders ship within 3–7 business days. Delivery times vary for custom or specialized products.
Yes. Expedited and rush delivery options are available.
Yes. We deliver to all U.S. states and territories.
Payment & Billing
We accept purchase orders, government credit cards (P-Cards), ACH transfers, and checks.
Yes. Payment terms are available for approved institutional buyers.
Product Information
Yes. We can locate products from any specific brand you would like, including leading brands in hospital supply, diagnostic equipment, and safety gear.
Yes. Product documentation is available upon request for most items.
Yes. We work only with manufacturers that meet all applicable regulatory and quality standards.
Samples may be available for select products. Please contact us for details.
Returns & Replacements
If your order arrives damaged or defective, notify us immediately so we can arrange a replacement or credit.
Yes. Items with expiration dates, sterile packaging, or specialized calibration may have return limitations.
Support & Contact
You can reach us by phone, email, or through our online contact form.
Phone: (800) 865-4683
Customer service: customersupport@products-unlimited.com
Yes. We provide personalized account support for institutional and government clients.
Our office is open Monday–Friday, 8:00 AM to 4:00 PM (Central Time).
